Tag Me! Social Bookmarking in the Enterprise
from Boston Knowledge Management Forum
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Thursday, September 18, 2008, 4:00pm - 6:00pm
In today's fast-paced world, every knowledge worker needs to stay ahead in their area of expertise. But staying ahead of the pack is a key challenge with the explosion of information sources. How can people easily find relevant resources and quickly find them again? How do people share useful resources with their colleagues? How can people discover new topics, experts in other fields, and new information? MITRE is piloting "collective intelligence" tools to help users find resources and share them across the corporation. The goals of this effort are to leverage the wisdom of the crowds and increase the number of access points to relevant content. MITRE has built and fielded a social bookmarking tool - allowing users to bookmark, tag, and share resources as well as discover experts and new topics. Laurie will discuss findings on adoption, usage, and social influences and highlight some of the challenges we faced integrating this exploratory technology into the enterprise.
BIOGRAPHY: Laurie Damianos has been with MITRE for over 10 years. Her interests focus on human-computer interaction, specifically design and development of usable and useful systems for real problems and real users, applications of user-centered studies, and research into evaluation methodologies. She is currently investigating social software and is involved in fielding onomi, a social bookmarking tool on MITRE's intranet. Ms Damianos has degrees in mathematics, computer science, and the biological sciences from Carnegie Mellon University.
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